Category Archives: Tools to Use Now

Your Consulting Frustrations: 3 Steps to Identifying What’s Really Going On

I am very lucky – I get to spend a lot of time with community benefit consultants. As a recovering consultant myself (now an organizational founder), I cherish that I get to spend so much time with people who have chosen their work based on their passion for making the world a better place. After…

One Tip – and Only One – for Fixing Dysfunctional Boards

I confess that sometimes even this Pollyanna gets fed up. I don’t get fed up with the same things as most people in this field, though. I get fed up with blame and intolerance. I get fed up with pointing fingers at symptoms, focusing and refocusing on addressing those symptoms, drilling deeper and deeper, unpacking…

Are You Making the Usual Error?

I love talking with boards. Board members are caring individuals who volunteer a ton of time because they want to make a difference. And I love encouraging their highest potential to make that difference! During my first meeting with a board, I ask them, “Do you have a code of values?” More often than not,…